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Warranty 

1. Overview

Thank you for visiting or using Active Aftermarket Installations (AAI). AAI provides mobile installation services for vehicle aftermarket accessories including safety systems, security solutions, cameras, lighting, connectivity, and off-grid power solutions for cars, 4WDs, caravans, and motorhomes.

Your privacy is important to us. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), which includes the Australian Privacy Principles (APPs).

This Policy outlines how we collect, use, disclose, and store your personal information and how you can access or update it. This applies to personal information collected in Australia.

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2. Consent

By engaging with our services, visiting our website, or providing your personal information, you consent to AAI collecting, using, storing, and disclosing your personal information in accordance with this Policy and applicable law.

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3. What Information Do We Collect?

The types of personal information we collect depend on your relationship with us and may include:

  • Full name, contact details (address, email, phone)

  • Employment details, if relevant

  • Device and browser information, including IP address

  • Communication records between you and AAI

  • Any personal information provided during enquiries, bookings, or quotes

We do not collect sensitive information unless required by law or where voluntarily provided for a specific purpose.

You may choose to remain anonymous, but this may limit our ability to provide services.

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4. Why We Collect It

We collect personal information to:

  • Provide, quote, and install our products and services

  • Manage customer relationships and communications

  • Conduct business operations and improve customer experience

  • Comply with legal obligations

  • Perform recruitment and contractor management

  • Market relevant products and services

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5. How We Collect It

We collect personal information directly and indirectly through:

  • Online bookings, emails, phone calls, or social media messages

  • Job or contractor applications

  • Website forms or analytics (including cookies)

  • Referrals or public sources

We only collect what is necessary to operate our business efficiently and securely.

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6. Disclosure of Personal Information

We may share your information with:

  • Service providers (e.g. IT, web hosting, marketing, payment processors)

  • Third parties for the purpose of delivery or servicing

  • Our business advisers, insurers, or subcontractors

  • Government authorities if legally required

  • International service providers (e.g. for analytics or email marketing), primarily in the United States

We only disclose information as required for business functionality or compliance.

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7. Marketing

We may contact you to promote AAI’s services or provide updates we believe are relevant to you. You may unsubscribe at any time via our email communication or by contacting us directly.

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8. Security

We take reasonable steps to protect your information, including secure electronic storage, access controls, and data encryption where applicable. Despite our efforts, no online data transmission can be guaranteed 100% secure.

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9. Access & Corrections

You may request access to, or corrections of, your personal information at any time by contacting us. We will respond within a reasonable time and notify you if access cannot be granted due to legal or operational reasons.

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10. Data Retention

We securely destroy or de-identify personal information when it is no longer required, unless otherwise required by law.

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11. Complaints

If you believe your privacy has been breached, please contact us. We take all complaints seriously and aim to respond within 5 business days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au or by calling 1300 363 992.

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12. Changes to this Policy

We may update this Policy as needed. Changes will be posted to our website and will be effective immediately. Continued use of our services indicates your acceptance of these changes.

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13. Contact Us

If you have any questions, complaints, or wish to update your information, please contact:


Active Aftermarket Installations Pty Ltd
Email: activeaftermarketinstallations@gmail.com
Phone: 0401 908 055
Website: https://www.activeaftermarketinstallations.com.au

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